Welcome to

Zenly Empire Beauty

Thank You for Choosing Zenly Empire Beauty

We're excited to serve you. Here's our shop policy and services guide:

Shop Policy at Zenly Empire Beauty

Appointments & Deposits

All appointments require a deposit to secure your time slot. Deposits are non-refundable but may be transferred if you reschedule at least 24 hours in advance.

Late Arrivals & Cancellations

A 15-minute grace period is allowed. After that, your appointment may be canceled or rescheduled, and your deposit forfeited. Please cancel or reschedule at least 24 hours before your appointment.

Hair Preparation

Hair must be clean, detangled, and free of heavy products before your appointment. Additional detangling or washing services may incur a $40 extra fee.

Children & Guests

Children under 10 must be accompanied by an adult at all times. For everyone's comfort, please avoid bringing extra guests unless they are also receiving services.

Payment

We accept cash, credit/debit cards, and approved payment apps. The remaining balance is due at the end of your service.

Refunds & Redo Policy

Services are non-refundable. If you experience an issue, please contact us within 48 hours for a possible adjustment.

Hair Extensions & Supplies

If extensions are required, you may bring your own or purchase from us in advance. Please confirm with your stylist which type and amount of hair if bringing your own.